Q What can you tell me about the background of TV's Supernanny? Does she follow a script, or truly solve the behavioral problems with her expertise?
—Sandy Lancaster, Marion, Ill.
London-born Jo Frost, 37, began working as a nanny after graduation from college and was selected for the hit ABC-TV series Supernanny after responding to a casting ad for the show. She developed her successful method of childrearing based on more than 17 years of hands-on experience. For more of her tips, pick up her book, Supernanny: How to Get the Best from Your Children.